OUR WARRANTY POLICY
As the original consumer purchaser of European Woodworkers Inc., you have purchased cabinetry built to the highest standards of workmanship and materials. The quality of your European Woodworkers cabinetry is evidenced by our Lifetime Limited Warranty.
Your European Woodworkers cabinetry is warranted against defects of material and workmanship for as long you own them. European Woodworkers warrants that the original purchaser’s European Woodworkers cabinetry will be free from defects of workmanship under normal household use for as long as the original purchaser owns the home in which the cabinetry is installed. Specifically, this Warranty applies to the following: cabinet front frames, cabinet doors (for door warpage, see Special Notes below), cabinet back and side panels, shelves, tops and bottoms, drawer fronts and drawer bodies. Replacement of drawer slides and/or hinges are subject to availability from our suppliers. Our responsibility and liability are limited to repairing or re-manufacturing, as we may determine, any such defective product. Our warranty does not cover or apply to any defect or malfunction that is not caused by European Woodworkers Incorporated (e.g. defects or malfunction caused by misuse, abuse, on-site modifications, environment conditions, improper storage, and neglect). This warranty applies only to defects and does not apply to the natural aging or mellowing of wood and wood finishes nor from wear and tear. This warranty applies to only the original consumer purchaser of these products and at the original site of installation only.
Natural woods, even from trees of the same species, may differ in color, texture and graining. Wood may exhibit subtle changes over time as it ages. Natural and painted finishes on all furniture will at times vary in color tone and grain characteristics. Painted face frames, doors, and other painted parts of the product may eventually have visible cracking around the joint areas. These changes may be accelerated or intensified by sunlight, smoke, household cleaners and other environmental conditions, and such conditions may eventually cause the wood to warp, split or crack. These variations are considered the natural characteristics of the material in relation to their environment and normal wear and tear and are not covered under this Warranty.
Surface cracking is more noticeable with light opaque finishes like paint. When considering painted finishes for cabinetry, versus stained or natural finishes, please consider this aesthetic element.
Door Warpage. All doors less than 24” wide and 45” high will be warranted if warpage is greater than 1/8”. All doors over 24” wide and 45” high will be warranted if warpage is greater than ¼”. Note that mortise and tenon doors over 45” high and made as one panel at the customer’s request are excluded from this Warranty.
To minimize warpage and moisture expansion of wood products, European Woodworkers products should be maintained in a climate controlled environment that avoids extreme temperatures and extremely high or low humidity conditions. European Woodworkers will not warranty product stored or installed in any uncontrolled environment.
To obtain performance under this warranty you shall contact us and report the nature of all defects claimed. Please, write to Warranty Department, European Woodworkers, 236 E Adele Ct, Villa Park, IL 60181 or use our website's CONTACT .
WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES NOR FOR ANY INCIDENTAL DAMAGES ARISING OUT OF THE BREACH OF ANY EXPRESSED, WRITTEN, OR IMPLIED WARRANTY OR WHICH RELATES TO OUR CABINETRY.
Your European Woodworkers cabinetry is warranted against defects of material and workmanship for as long you own them. European Woodworkers warrants that the original purchaser’s European Woodworkers cabinetry will be free from defects of workmanship under normal household use for as long as the original purchaser owns the home in which the cabinetry is installed. Specifically, this Warranty applies to the following: cabinet front frames, cabinet doors (for door warpage, see Special Notes below), cabinet back and side panels, shelves, tops and bottoms, drawer fronts and drawer bodies. Replacement of drawer slides and/or hinges are subject to availability from our suppliers. Our responsibility and liability are limited to repairing or re-manufacturing, as we may determine, any such defective product. Our warranty does not cover or apply to any defect or malfunction that is not caused by European Woodworkers Incorporated (e.g. defects or malfunction caused by misuse, abuse, on-site modifications, environment conditions, improper storage, and neglect). This warranty applies only to defects and does not apply to the natural aging or mellowing of wood and wood finishes nor from wear and tear. This warranty applies to only the original consumer purchaser of these products and at the original site of installation only.
Natural woods, even from trees of the same species, may differ in color, texture and graining. Wood may exhibit subtle changes over time as it ages. Natural and painted finishes on all furniture will at times vary in color tone and grain characteristics. Painted face frames, doors, and other painted parts of the product may eventually have visible cracking around the joint areas. These changes may be accelerated or intensified by sunlight, smoke, household cleaners and other environmental conditions, and such conditions may eventually cause the wood to warp, split or crack. These variations are considered the natural characteristics of the material in relation to their environment and normal wear and tear and are not covered under this Warranty.
Surface cracking is more noticeable with light opaque finishes like paint. When considering painted finishes for cabinetry, versus stained or natural finishes, please consider this aesthetic element.
Door Warpage. All doors less than 24” wide and 45” high will be warranted if warpage is greater than 1/8”. All doors over 24” wide and 45” high will be warranted if warpage is greater than ¼”. Note that mortise and tenon doors over 45” high and made as one panel at the customer’s request are excluded from this Warranty.
To minimize warpage and moisture expansion of wood products, European Woodworkers products should be maintained in a climate controlled environment that avoids extreme temperatures and extremely high or low humidity conditions. European Woodworkers will not warranty product stored or installed in any uncontrolled environment.
To obtain performance under this warranty you shall contact us and report the nature of all defects claimed. Please, write to Warranty Department, European Woodworkers, 236 E Adele Ct, Villa Park, IL 60181 or use our website's CONTACT .
WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES NOR FOR ANY INCIDENTAL DAMAGES ARISING OUT OF THE BREACH OF ANY EXPRESSED, WRITTEN, OR IMPLIED WARRANTY OR WHICH RELATES TO OUR CABINETRY.
